Privacy Policy

PRIVACY STATEMENT


SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you buy something from our store, as part of the sales process, we collect personal information that we.

You will be asked to provide your name, address and e-mail address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address

in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates



SECTION 2 - CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange for shipment or make a return, we imply that you consent to collection and use for that specific reason only.

If we ask you for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or give you the opportunity to refuse.

How can I withdraw my consent?

If you change your mind after you have agreed, you may withdraw your consent to be contacted for the collection, use or disclosure of your information at any time by contacting us at info@grottabrand.com.


SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law or if you violate our Terms of Service.



SECTION 4 - SHOPIFY

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our products and services.

Your data is stored through the Shopify data storage, databases and the general Shopify application. Your data is stored on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card details. It is encrypted through the Payment Card Industry Data Standard Security (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is completed, your purchase transaction information is deleted.

All direct payment gateways adhere to standards established by PCI-DSS as outlined by the PCI Security Standards Board, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by stores and their service providers.

For a clearer view, you may also want to read the Shopify Terms of Service here or Privacy Statement here.



SECTION 5 - THIRD PARTY SERVICES

In general, the third party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for purchase related transactions.

For these providers, we recommend that you read the privacy policy so you can understand how your personal information will be handled.

In particular, please remember that some providers may be located or have facilities that are in a different jurisdiction than you or us. So if you wish to proceed with a transaction involving the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.

By way of example, if you are in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.

Once you leave our store website or redirect to a third party site or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links

When you click on links in our store, you may be redirected off our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.



SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that there is no inappropriate loss, misuse, access, disclosure, alteration or destruction of your personal information.

If you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.




SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the legal age of majority in your state or province of residence, or that you are of legal age in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.



SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue to sell products to you.



SECTION 9 - SMS MARKETING AND NOTIFICATIONS

By subscribing to the notifications you agree to receive messages and updates to the phone number you have entered. Consent is not a condition of purchase. Answer STOP to stop receiving notifications. Respond HELP to receive assistance. Some charges may apply


QUESTIONS AND CONTACT INFORMATION

If you want to: access, correct, amend or delete any personal information we hold about you, register a complaint, or simply want more information contact our Privacy Compliance Officer info@grottabrand.com

 

 Grotta Brand Co.